Results
- Performed QA testing services for their modernization initiative in an onsite-offshore engagement model.
- Employed Application Specific Testing practices and ensured coverage across multiple critical dimension of State, Product, LOB, Writing Company etc.
- Met the Cost, Quality and Time line constraints of the fast paced agile modernization initiative.
Business Situation
Our Client is a Super regional carrier with nationwide network of agents offers clients life insurance; annuities; homeowners insurance; auto insurance; classic car insurance; insurance for agri-business and targeted commercial exposures; and other insurance-related services. Each agent serves individuals, families and business owners in their local area.
Client’s Strategic Goals include:
- Alignment of IT systems with Business needs to promote speed to market.
- Mitigation of the risk of legacy systems becoming unsustainable.
- Improvement of data quality and integrity for decision making and fraud detection.
- Efficiency gains by eliminating manual workflows and processes in favor of automated workflows and processes.
- Added value in providing a broader range of payment plans.
Challenge
The scope and opportunities of improvement for Quality Assurance testing of the Billing initiative are:
- Billing system modernization initiative testing is complicated by time travel requirements of critical transactions E.g.Delinquency.
- Performing test automation of Web Services for multiple integration points.
- Performing Manual and Automation testing of Data conversion from legacy to modern system.
- Perform test automation to support the fast paced agile implementation.
Solution
ValueMomentum provided a Application Specific Test strategy and approach to ensure quality of this modernization initiative:
- Established a comprehensive test strategy with a clearly defined roadmap and thoughtful planning for Sprint and release delivery.
- Established a partnership with multiple stakeholders.
- Fostered continuous, proactive, and visible leadership for decision making.
- Encouraged and expected clear communication and managed expectations.
- Performed as gate keeper in partnership with the business.
- Partnered in evaluating quality goals for each sprint and release.
- Provide comprehensive test strategy to provide coverage and reduce defect slippage.