Cloud Insurance

Cloud Enablement for Insurers: 4 Steps to Get You There

It’s no secret that digital economy winners are those who are quickly and effectively turning ideas into insurance offerings that delight new and existing customers alike. That’s why developing and executing a cloud strategy is becoming a critical part of the modernization journey for leading insurers.

A typical path to cloud enablement for insurers

Although every insurer will differ on specifics, most follow a typical path to cloud enablement. Fundamental steps to cloud enablement for insurers include first establishing a cloud-based foundation, which includes infrastructure, networks, security, automation, and toolsets. Then, building and testing non-production environments. Once testing yields satisfactory results, the next step is migrating applications to your new environment where your business can leverage it to capture new opportunities and stay ahead of the competition.

Let’s break down the path to cloud enablement and take a closer look at each step.

Figure depicting four steps to cloud enablement for insurers

  • Establish a basic cloud infrastructure
    Most insurers start their cloud journey with IaaS (Infrastructure as a Service), which establishes a basic cloud environment along with a cloud program governance model. An IaaS environment can be located in either a private cloud or a public one, both of which are hosted by cloud providers such as Amazon AWS, Microsoft Azure, or Google Cloud. During this phase, you’ll set up a minimum viable cloud (MVC) that contains the organization’s core infrastructure. This includes IaaS native services, core services and network transit and security. Common services utilized by all applications and infrastructure are then established in the non-production environment alongside the platform. Applications are then tested (a lot), with non-critical applications moving slowly to the production environment, where they are managed and monitored. Automated cloud monitoring is put in place to provide central visibility into all servers, network devices, data, and activities for improved security and provisioning of cloud resources.
  • Prove your cloud model
    Once the basic cloud infrastructure is in place, prove your cloud model by engaging business and application development stakeholders. This process includes creating a Cloud Competency Center and Cloud Development Center to roll out frameworks and provision workflows. During this phase, early adopters within your business begin migrating their applications, focusing on non-production workloads. The end goal of this step is to have a cloud foundation in place to support the business.
  • Mature your cloud service offerings
    The next critical step involves deepening your cloud support capabilities and maturing your cloud service offerings. For this phase, foundational cloud services processes are implemented and self-service is enabled, with the cloud environment still containing only non-critical production workloads. The goal of this phase is to develop a certified production environment to enable moving critical applications to the cloud.
  • Extend your target operating model
    Once a production environment has been certified, it’s time for you to extend your target operating model to support mission critical applications. For a smooth transition, scale your cloud staffing to match the cloud adoption rate. Additionally, a process for continuous improvement should be established. As mission critical apps are migrated into your environment, you’ll move ever-closer to having a robust cloud platform that the enterprise can use to drive all strategic business.

Key considerations for starting your journey to cloud enablement

Before embarking on this cloud enablement journey, we always recommend you evaluate your technical environment (the type and number of systems you have in place), your IT team’s cloud development skills, and your business operations and strategy. Equally helpful is recognizing the common questions and challenges other industry peers have faced and using this information to guide your cloud migration. Having a clear understanding of these components will allow you to establish a cloud strategy that not only aligns with the needs of your business but also sets you up for success.

Find out how to assess your readiness for cloud enablement in our whitepaper – Cloud Transformation in Insurance. For more information about how we can help you successfully leverage cloud technology, visit our Digital & Cloud Services.